Privacy Policy

1. Data Controller and Contact Details

sz7778 Casino is the data controller responsible for the personal data you provide when using the Platform. We are committed to handling your data responsibly and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

If you have any questions, concerns, or requests regarding this Policy or the processing of your personal data, you may contact our Data Protection Officer (DPO) at:

2. Personal Data We Collect

sz7778 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

We do not collect sensitive personal information (as defined under RA 10173) unless strictly required for regulatory compliance, and only with your explicit consent where applicable.

3. How We Collect Your Data

sz7778 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Cookies, web beacons, pixel tags, and server logs that automatically collect technical and usage data when you interact with the Platform.
• Third-party sources: Identity verification providers, payment processors (GCash, Maya, partner banks), fraud detection services, and analytics providers — all operating under strict data processing agreements with sz7778.

For details on our use of cookies and similar tracking technologies, please refer to Section 9 of this Policy.

4. Legal Basis and Purposes for Processing

sz7778 processes your personal data on the following legal bases under RA 10173 and applicable PAGCOR regulations:

• Contractual necessity: Processing required to fulfill our obligations to you as a registered player, including account management, game provision, and payment processing.
• Legal obligation: Processing required to comply with Philippine law, PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA) requirements, and NPC regulations — including mandatory Know Your Customer (KYC) and age verification (21+).
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and improving our services, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and optional personalization features, where you have given explicit, freely withdrawable consent.

5. How We Use Your Personal Data

Your personal data is used by sz7778 for the following specific purposes:

• Creating, verifying, and managing your sz7778 player account.
• Verifying that you meet the minimum age requirement of 21 years as mandated under Philippine law.
• Processing deposits and withdrawals via GCash, Maya, and partner banks in Philippine Peso (PHP).
• Providing access to games, promotions, bonuses, and other Platform features.
• Detecting, investigating, and preventing fraud, money laundering, and other illegal activities in compliance with AMLA and PAGCOR requirements.
• Monitoring gameplay patterns to support responsible gaming interventions, including enforcing self-exclusion and deposit limits.
• Providing customer support and resolving disputes.
• Sending transactional communications (account alerts, deposit confirmations, security notifications).
• Sending promotional communications where you have opted in — you may opt out at any time.
• Complying with legal obligations and responding to lawful requests from regulatory authorities.
• Improving the Platform through aggregated, anonymized analytics.

6. Sharing and Disclosure of Personal Data

sz7778 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and under appropriate data processing agreements:

• Payment processors: GCash, Maya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, and other partner financial institutions, for the purpose of processing your transactions.
• Identity verification providers: Third-party KYC and age verification services used to confirm your identity and eligibility.
• Fraud prevention and security services: Providers that help us detect and prevent fraudulent activity, account takeovers, and money laundering.
• Game software providers: Licensed game developers whose titles are available on the sz7778 platform, who may receive anonymized gameplay data for technical purposes.
• IT and cloud infrastructure providers: Hosting, database, and security service providers operating under strict confidentiality obligations.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law or court order.

All third-party service providers engaged by sz7778 are contractually required to process your data only for the specified purpose, maintain appropriate security measures, and comply with applicable Philippine data privacy law.

7. Data Retention

sz7778 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AMLA record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by AMLA and PAGCOR regulations.
• Customer support communications: Retained for three (3) years from the date of the interaction.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year for audit purposes.
• Technical and usage logs: Retained for up to twelve (12) months, unless required for longer periods for security or legal purposes.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

8. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by sz7778:

• Right to be informed: The right to know how your personal data is being collected and processed — which this Policy fulfills.
• Right of access: The right to request a copy of the personal data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure or blocking: The right to request deletion or blocking of your personal data where processing is no longer necessary or lawful, subject to our legal retention obligations.
• Right to object: The right to object to processing based on legitimate interests, including direct marketing.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to verified requests within fifteen (15) business days, as required by the NPC.

9. Cookies and Tracking Technologies

sz7778 uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function, including session management, login authentication, and security features. These cannot be disabled.
• Functional cookies: Remember your preferences (language, display settings) to provide a more personalized experience.
• Analytics cookies: Collect anonymized data about how players use the Platform to help us improve performance and user experience.
• Security cookies: Used for fraud detection, bot prevention, and account protection.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. sz7778 does not use third-party advertising or behavioral tracking cookies.

10. Data Security

sz7778 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the sz7778 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication (MFA) options for player accounts.
• Regular security audits, penetration testing, and vulnerability assessments.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Comprehensive incident response procedures, including NPC breach notification protocols.

While sz7778 takes all reasonable precautions to protect your data, no internet transmission or electronic storage system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorized access.

11. Children and Minors

The sz7778 platform is strictly intended for individuals aged 21 years and above, as required under Philippine law and PAGCOR regulations. sz7778 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the sz7778 platform, please contact us immediately at [email protected].

12. Cross-Border Data Transfers

In the course of providing the Platform, your personal data may be transferred to and processed by service providers located outside the Philippines (for example, cloud infrastructure or game software providers). Where such transfers occur, sz7778 ensures that appropriate safeguards are in place, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law.

sz7778 will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or without implementing appropriate contractual safeguards.

13. Changes to This Privacy Policy

sz7778 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to you via a prominent notice on the Platform or by email to your registered address at least fourteen (14) days before the changes take effect.

Your continued use of the sz7778 Platform following the effective date of any changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations. Any disputes arising under this Policy shall be subject to the jurisdiction of the competent courts of the Philippines and the National Privacy Commission.